Colophon

The official website of Resort Land & Zee is www.landenzee.nl. Resort Land & Zee endeavours to keep this website up to date and to ensure the information is user-friendly and accessible. If you have any questions or comments about the website, you may submit them via the contact form. We aim to respond to your query or feedback within 1 working day.

Accessibility

Resort Land & Zee strives for a website that is accessible to everyone. We aim to be as user-friendly as possible. This is pursued at various levels in our digital communication: is information easy to find, does it match user expectations, does the design support communication, and is the platform user-friendly. An important part of this are the web guidelines.

Website

Resort Land & Zee operates a website built on MotoCMS. This is a commercial solution. The website has been supplemented locally by Resort Land & Zee to optimise the digital services offered on the site.

Design

The design of this website was created in collaboration with 247networksupport.online, Managed IT Services.

Disclaimer

Accurate and Correct Information

Resort Land & Zee strives for accurate and correct information on this website. Despite this endeavour, it is possible that the information may be incorrect and/or incomplete at the time of compilation or after a period of time. You therefore cannot derive any rights from the information on our website. Resort Land & Zee accepts no liability whatsoever for damages resulting from the use of information on this website.

Have you found something that is incorrect or outdated? We would appreciate it if you let us know by submitting the Feedback form.

Email Protocol

Availability

Messages sent via the booking system and the general email addresses of Resort Land & Zee (info@landenzee.nl) are treated as formal correspondence.

Emails addressed to personal email addresses of Resort Land & Zee employees (e.g. <personal name/employee>@landenzee.nl) are not treated as official correspondence. The reason for this is that procedural safeguards ensuring your booking or request is handled in a timely and appropriate manner are not in place.

Processing

When processing emails, a distinction is made between simple and complex queries. Simple queries relate to known facts or procedures, such as opening hours, parking rules, procedures, etc. Such queries should be handled within two days.

Complex queries or requests may take more time. You will receive a response within a reasonable timeframe. This reasonable timeframe is at most 1 week. In some cases, processing may take longer. In this case, you will receive an acknowledgement of receipt with a new timeframe within which we will answer your query.

Archiving

Emails to the general email addresses of Resort Land & Zee are archived properly and securely, in accordance with the same rules that apply to letters.

Cookies

This website only uses cookies for statistical purposes. No visitor consent is required for these analytical cookies. For more information about the use of cookies, we refer to the cookie information on the Dutch Government website.

Links to Third-Party Websites

In many places, we provide references to external websites. Resort Land & Zee is not responsible for the content or use of these websites, nor is it liable for the consequences of visiting these websites.

Analytics

This website uses Google Analytics and SiteImprove, which are web analytics services. The purpose of these services is to give Resort Land & Zee an understanding of visitor flows and page views. Based on this information, we can better tailor parts of the website to the wishes of our visitors.

Copyright

All materials displayed on this website (including texts, photographs, illustrations, layout, buttons, etc.) belong to Resort Land & Zee. The material may only be used and printed for personal, non-commercial purposes. For information about the use of the material, please contact Resort Land & Zee.

Privacy Statement

How does Resort Land & Zee handle your personal data?

Processing Personal Data

Resort Land & Zee processes your personal data for the execution of its tasks. Resort Land & Zee processes your personal data because you use our services and/or because you provide this data to us. This may involve general personal data, such as your first and last name, address details, date of birth, telephone number or email address, as well as sensitive personal data, such as financial data or special personal data, such as religious/philosophical beliefs, race/ethnic background, political opinions or medical data or your citizen service number.

Processing Purposes / Legal Basis

Resort Land & Zee collects and processes personal data only for the intended purposes and uses personal data only based on a legal basis.

These are:

• Unambiguous consent from you as the data subject
• Necessity for the performance of a contract
• Necessity for compliance with a (legal) obligation
• Necessity for the protection of a vital interest
• Necessity for the performance of a task carried out in the public interest or in the exercise of official authority.

To safeguard your right to privacy, Resort Land & Zee handles your personal data with the utmost care and confidentiality. For the purpose for which we process your personal data, we limit the infringement on your privacy as much as possible.

Sharing with Third Parties

Resort Land & Zee does not, in principle, share your data with third parties. It does occur that we outsource the processing of your data to an external party. We do this for the execution of our agreement with you or to comply with a legal obligation. With organisations that process your data on our behalf, we conclude a so-called processing agreement. In this agreement, we make arrangements about the security and confidentiality of your personal data to ensure the same level of security and confidentiality.

Security

Resort Land & Zee takes appropriate security measures to prevent misuse, loss, unauthorised access, and other undesirable actions with personal data. These measures are in accordance with the applicable security standards.

In addition to technical security measures and procedures such as the encryption of personal data and access controls to computer systems, our employees have a duty of confidentiality. Not every employee may view or use your personal data, and certainly not share it with third parties. Access to personal data is only granted to employees who need your data for the execution of their work and who are authorised to do so. Data protection within the organisation monitors compliance with the legal rules regarding privacy.

Retention of Personal Data

Resort Land & Zee does not retain the collected personal data longer than strictly necessary for the purpose for which the data was processed. Resort Land & Zee adheres to the legal retention periods and destroys your data thereafter.

Safeguarding Your Privacy

Under the General Data Protection Regulation you have a number of rights, these are:

• Right of access (Article 15 GDPR)
• Right to rectification (Article 16 GDPR)
• Right to erasure (right to be forgotten) (Article 17 GDPR)
• Right to restriction of processing (Article 18 GDPR)
• Right to data portability (Article 20 GDPR)
• Right to object to processing (Article 21 GDPR)
• Right not to be subject to automated individual decision-making/profiling (Article 22 GDPR)

It is important that you can identify yourself and can demonstrate that the data you wish to access, correct, delete, restrict or transfer is indeed yours. It is not permitted to access the data of other persons.

If you wish to exercise any of these rights, you may contact us.

Personal Data on the Website

Resort Land & Zee uses personal data collected via this site only for the purpose for which you provided it. We comply with the General Data Protection Regulation in this regard. When you visit our website, data is recorded. This gives us information about the number of visitors, which pages are most visited, or the times of visits.

This information is never used to identify individual persons. Resort Land & Zee places great importance on the protection of your privacy, including when visiting the website and the online booking platform. The personal information you provide is always treated confidentially. The amount and type of information we receive from you on our website depends on your use of the website.

Resort Land & Zee primarily processes personal data to enable visitors to the website to actively use the website. For example, if you fill in a contact or enquiry form, we use the personal data you have provided to respond to your request (by telephone, by post, or by email).

Cookies

Resort Land & Zee uses only technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly and remember, for example, your preference settings. We can also optimise our website with these. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all previously stored information via the settings of your browser.

Additional Information

Additional information about how we handle personal data within Resort Land & Zee can be found in our General Privacy Policy. If you have questions about this privacy statement, you can contact us by email. Of course, we are happy to assist if you have complaints about the processing of your personal data.

Should you nonetheless not be satisfied in the event of a dispute, you have the right under privacy legislation to seek legal advice or to file a complaint with the privacy supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Would you like to know more about privacy? Please visit the website of the Dutch Data Protection Authority.

Applicable Law

Dutch law applies to this privacy statement.

Amendment of Privacy Policy

Resort Land & Zee may amend this privacy statement at any time, without prior notice. Amendments take effect from the moment they are published on the Resort Land & Zee website, www.landenzee.nl. We advise you to consult this privacy statement regularly, so that you are aware of any changes.